You can also collect the goods you order online from our shop or without an order.  After your order is placed, the goods will be prepaired and you will receive a pick-up invitation by SMS and e-mail.

Please note that large items such as pianos and speakers cannot be delivered within 5 minutes. However, we work as quickly as possible to provide you with a good service.

You will find the following availability information:

On stock in Basel

Item is in stock in our Basel warehouse and can be collected immediately from the shop (errors excepted).  The item is not reserved without your order and may be sold quickly if stocks are low.

Available from stock supplier

According to information that is usually updated daily, the item is available from our supplier and can therefore be delivered safely and quickly (errors excepted)! The item must first be delivered to us and cannot be collected immediately! If you order from us for collection, you will receive an e-mail and/or SMS as soon as the goods are ready for collection from our shop in Basel.

According to date

We have received a delivery date for this item and can most likely deliver at this time. The dates are rarely exact to the day.

Available to order

We have no information that the article is not available, but we also have no information as to whether it is in stock at the supplier. The approximate procurement time is the time it takes when we order the item from our supplier. If you have ordered for collection from us, you will receive an e-mail and/or text message as soon as the goods are ready for collection from our shop in Basel.

Not on stock
According to information that is usually updated daily, this item is also not available from our supplier and a delivery time is difficult or impossible to estimate.

The free* economy shipping of the Swiss Post delivers your order within the next 2-3 working days, provided that all items are in stock (special case partial deliveries).

*from CHF 150.-- order value

Options:             

• Insurance for CHF 10.-- (insured up to CHF 10 000.- incl. registered mail )
• Partial delivery for CHF 10.--: (goods in stock will be shipped immediately - the remaining items will be shipped as soon as the backorders can be delivered in full)
•  

You will find the following availability information:

On stock Basel

Article is in stock in Basel and can be dispatched immediately (errors excepted). 

Available from stock supplier

According to information that is usually updated daily, the item is available from our supplier and can therefore be delivered safely and quickly (errors excepted)!

According to date

We have received a delivery date for this item and can most probably deliver at this time. The dates are rarely exact to the day.

Available to order

We have no information that the article is not available, but we also have no information as to whether it is in stock at the supplier. The approximate procurement time is the time it takes when we order the item from our supplier. 

Not on stock

According to information that is usually updated daily, this item is also not available from our supplier and a delivery time is difficult or impossible to estimate.

Premium shipping delivers your order, provided all items are in stock (special case partial delivery) usually on the next working day and already includes registered mail (insured up to CHF 1500.--), so that your order reaches you quickly and safely

Options:

• Insurance up to CHF 10 000.00
  Delivery window for CHF 8.-- to 16.--:
  Various time windows for delivery Mondays to Fridays
  Saturday delivery for CHF 5.--: the goods are delivered on the next possible Saturday
   

Partial delivery for CHF 10.--: (the goods that are in stock will be shipped immediately - the remaining items will be shipped as soon as the backorders can be delivered completely)

You will find the following availability information:

On stock Basel

Article is in stock in Basel and can be dispatched immediately (errors excepted). 

Available from stock supplier

According to information that is usually updated daily, the item is available from our supplier and can therefore be delivered safely and quickly (errors excepted)!

According to date

We have received a delivery date for this item and can most probably deliver at this time. The dates are rarely exact to the day.

Available to order

We have no information that the article is not available, but we also have no information as to whether it is in stock at the supplier. The approximate procurement time is the time it takes when we order the item from our supplier. 

Not on stock

According to information that is usually updated daily, this item is also not available from our supplier and a delivery time is difficult or impossible to estimate.

If you have ordered goods that are heavier than 30 kg, they can no longer be sent by normal post. The delivery will then be made by lorry to the kerbside. You must organise delivery to the apartment/house etc. yourself. There is no appointment delivery - the delivery will be notified by phone or email. We allow approx. 3-4 days for delivery.

You will find the following availability information:

On stock Basel

Article is in stock in Basel and can be dispatched immediately (errors excepted). 

Available from stock supplier

According to information that is usually updated daily, the item is available from our supplier and can therefore be delivered safely and quickly (errors excepted)!

According to date

We have received a delivery date for this item and can most probably deliver at this time. The dates are rarely exact to the day.

Available to order

We have no information that the article is not available, but we also have no information as to whether it is in stock at the supplier. The approximate procurement time is the time it takes when we order the item from our supplier. 

Not on stock

According to information that is usually updated daily, this item is also not available from our supplier and a delivery time is difficult or impossible to estimate.

If you would like to order a piano which will be delivered and assembled for you, you can use this service. The costs depend on the place of assembly. Delivery is coordinated with the piano delivery service, who will contact you after the order is placed.

You will find the following availability information:

On stock Basel

Article is in stock in Basel and can be dispatched immediately (errors excepted). 

Available from stock supplier

According to information that is usually updated daily, the item is available from our supplier and can therefore be delivered safely and quickly (errors excepted)!

According to date

We have received a delivery date for this item and can most probably deliver at this time. The dates are rarely exact to the day.

Available to order

We have no information that the article is not available, but we also have no information as to whether it is in stock at the supplier. The approximate procurement time is the time it takes when we order the item from our supplier. 

Not on stock

According to information that is usually updated daily, this item is also not available from our supplier and a delivery time is difficult or impossible to estimate.

International delivery at the moment on request.

You will find the following availability information:

On stock Basel

Article is in stock in Basel and can be dispatched immediately (errors excepted). 

Available from stock supplier

According to information that is usually updated daily, the item is available from our supplier and can therefore be delivered safely and quickly (errors excepted)!

According to date

We have received a delivery date for this item and can most probably deliver at this time. The dates are rarely exact to the day.

Available to order

We have no information that the article is not available, but we also have no information as to whether it is in stock at the supplier. The approximate procurement time is the time it takes when we order the item from our supplier. 

Not on stock

According to information that is usually updated daily, this item is also not available from our supplier and a delivery time is difficult or impossible to estimate.